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Last Post 15 Dec 2021 02:09 PM by  Steve L
Stripe and Strong Customer Authentication (SCA)
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panagiotis alexandrakis



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Posts:8
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15 Dec 2021 01:18 PM

    Hello, i have storefront 15 and i have activated the stripe payment method for credit cards.

    I get the following message in my stripe dashboard:  ''Important: Update your integration for SCA.Your customers' banks are declining many transactions because European regulation mandating Strong Customer Authentication (SCA) has gone into effect. Until you update your integration, European banks will continue to decline these transactions.''

    Does storefront 15 supports SCA? I found the option to enable 3DS in payments configuration but i still get the same message in stripe dashboard.

    thank you in advance

    Panagiotis

     
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    Steve L



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    15 Dec 2021 02:09 PM

    Hi

    Yes, we support SCA. The latest version is v17 so you're several years behind, which is an eternity in software. You want to make sure you are always running the latest version of the Storefront as there have been numerous changes to Stripe over the course of the software. 

    Thank you
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