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3 Replies and 67 Views Abandoned Cart emails for guest users  67  3 Started by  Dan Rice Hi, For a customer site where it&39;s only set to guest checkout, can the abandoned cart system still work I am wondering at what point it will know who they are in the checkout process when they don&39;t complete it. We have it switched on and the report does say a handful of orders are recovered. Thanks Dan
3 67
by  J TJump to last post
09 Feb 2024 07:48 PM
1 Replies and 90 Views Bulk operation does not send update emails  90  1 Started by  Ton Hermes Hi Stephen, When I set an email to (shipped) and (completed), then the system sends an email with a "shipped" email to the customer. That works fine. The customer receives the email with the shipping  details. However, when I use the Bulk function to set 2 or 3 orders to "shipped" and "completed" then there are no emails send. I do not know if this was working ok in the past. Or is this normal behavior With regards, Ton
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by  Steve LJump to last post
30 Nov 2023 06:31 PM
1 Replies and 100 Views Invoice Status  100  1 Started by  Kenyatta Harris Hello, I&39;m unable to change the order status of the order 35197 to completed and the Payment status to paid. The email and print functions don&39;t work to send the invoice to the customer. Under the order details the order is marked complete. Any suggestions on how to send the customer the invoice Kenyatta
1 100
by  J TJump to last post
15 Nov 2023 10:18 PM
3 Replies and 93 Views Checkout not working  93  3 Started by  Kenyatta Harris Hello, I&39;m unable to use the County or State drop-downs. They are required fields. Please advise, Kenyatta
3 93
by  Steve LJump to last post
13 Nov 2023 06:18 PM
2 Replies and 130 Views date picker in reports not available  130  2 Started by  Ton Hermes Hi Stephen. I use the report: Sales by product variant With the latest upgrade the date picker is not available anymore. Is this correct behavior I have not changed or do anything in this matter. Regards, Ton
2 130
by  Steve LJump to last post
01 Nov 2023 06:38 PM
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