Forum

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 13 May 2021 01:03 PM by  J T
Do new users send DNN new user email?
 1 Replies
Sort:
You are not authorized to post a reply.
Author Messages


New Member


Posts:17
New Member


--
06 May 2021 06:28 PM
    My customer reported that for most new users they are not receiving a new user alert email from DNN.  If I create a new user account in DNN, the alert is sent.  Is an alert sent when a guest places an order and a new account is created for them, also?  We are wondering if this is why we are "missing" so many notifications.
    0


    Basic Member


    Posts:386
    Basic Member


    --
    13 May 2021 01:03 PM

    Yes, if the customer went through as a guest checkout, there is likely no email that will go ahead because the account is created silently in the background. 

    0
    You are not authorized to post a reply.