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Last Post 30 Mar 2016 10:39 PM by  J T
Duplicate OrderID Error
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30 Mar 2016 07:16 PM

    I have users getting this error when they try to check out and I need help in understanding what isv

    The transaction was not sent to the host because of a duplicate order id

    Thank you,
    Matt Myers

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    30 Mar 2016 10:39 PM

    This is likely due to an order number already in use in the payment processor. You can jump start the next order number sequence from the Configuration > Sales order screen. We posted a new topic in the Users manual to discuss about it in detail.

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