Hello!
I am having some problems figuring out how to set up my store to calculate proper shipping cost.
I am using USPS as the shipping provider. My problem is that the system is not packing the items properly.
So right now if I have one product in the cart it is charging $8, but if I have ten of it, it will charge $80 shipping.
This is what I did:
- Activated the Packing feature in the configuration
- Created a package called Medium Box, and gave it dimensions 20” x 15” x 15”, type box, and max weight 200lbs
- Created a packing method called Pack All, with the rule ‘single package – all products in one package’ and the Medium Box
- Created a product and set the weight to 2lb and dimensions to 5” x 2” x 2”
- Went to the store, and added 10 of the product.
- The estimated shipping cost from USPS is $115
- Changed to 1 product and the shipping is $11.50
So, for some reason it seems like it is not using the packing method I selected. I must be missing a step. Any suggestions?
Thanks!