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Last Post 13 Nov 2023 06:18 PM by  Steve L
Checkout not working
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Basic Member


Posts:158
Basic Member


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13 Nov 2023 06:11 PM

    Hello,

    I'm unable to use the County or State drop-downs. They are required fields. Please advise,

    Kenyatta

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    Veteran Member


    Posts:2956
    Veteran Member


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    13 Nov 2023 06:13 PM

    Hi Kenyatta

    This is a known issue in recent v19.9 that affects only users who are logged in (anonymous users who are not logged in are not affected). We have a new release v19.10 that corrects it. Please schedule an upgrade as soon as possible. It's an easy upgrade that will take a few minutes.

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    Basic Member


    Posts:158
    Basic Member


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    13 Nov 2023 06:17 PM
    Thanks for letting me know I was using the impersonator to place an order for a customer. I will login manually. The site was supposed to be upgraded last week to v19.9.0.0 .
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    Veteran Member


    Posts:2956
    Veteran Member


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    13 Nov 2023 06:18 PM

    Yes, unfortunately, the bug happened in v19.9 that you recently upgraded last week. You need to upgrade again to v19.10. I apologize for the inconvenience.

     

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