Forum

The forum is a free service supported by community members. Please consider opening a support ticket if you need timely help.

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 15 Mar 2022 05:09 PM by  Kenyatta Harris
Address line 2
 2 Replies
Sort:
You are not authorized to post a reply.
Author Messages


Basic Member


Posts:158
Basic Member


--
04 Mar 2022 02:48 PM

    Hello,

    The second address line is appearing before the main address on the Invoice. Example 123 Holiday St., PO 586, no way city, Tx. It will appear PO 586 123 Holiday St., no way city Tx. When I try to update the shipping tab in the orders it does not save or correct the issue. 

    Please advise,

    Kenyatta

    0


    Basic Member


    Posts:394
    Basic Member


    --
    10 Mar 2022 03:21 PM

    Hi Kenyatta

    I presume you're referring to the invoice email. You didn't specify the Storefront version, so I presume you're running the latest version (v17.12).

    If you look under your Sales > Orders screen, what is the value saved in Unit and Street fields under the Billing tab?

    You can try to reset the email template. Go to Configuration > Communication settings, look for the Order Invoice email (and you should probably do for the Order Receipt email as well), take a copy of the fields into a Notepad for backup. Then click on Reset default template and Save.

    0


    Basic Member


    Posts:158
    Basic Member


    --
    15 Mar 2022 05:09 PM
    Thanks that fixed the issue.
    0
    You are not authorized to post a reply.