Hi Ton,

Your skin has a file /Portals/_default/Skins/Galore/common/css/base.css is specifying the incorrect font family that is overriding the default Font Awesome library:

.fa {
  font-family: FontAwesome;
}

Please remove this and try hard refreshing your browser (CTRL + SHIFT + R).

Hi Stephen,

Your solution works.

The host of my website has put the following css into the portal settings wich is working also.
.fa, .far, .fas {
    font-family: "Font Awesome 5 Free";
}

The support of Easydnnsolution skin says:
-------------------

Hi Ton,

Our theme uses Font Awesome 5 and the module uses Font Awesome 4 so there is a problem. You can do by the instructions.

Best regards,
Damir Kapustic

------------------------

Are you moving later also to version 5 ?

With regards, Ton

The Storefront 16.9 is already compatible with both Font Awesome 4 and 5, which means in technical terms we include both "fa" and "fas" in the class attributes so that either version will render. However, your skin was actually specifying the wrong font family (it specified the font family for Font Awesome 4) even though it included the Font Awesome 5 library. 

In any case, I'm glad the change you made worked. In the future release we will drop support for the old Font Awesome 4 (and keep to Font Awesome 5 only) once sufficient users have migrated to Font Awesome 5 so this issue should not happen again.

Thanks!