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Last Post 06 Sep 2018 07:31 PM by  David Jamell
Packages/Packing Behavior when an order requires more than one Package
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08 Jul 2018 04:45 PM

    Running DNN 8.0.4 and Revindex 11.0.0

    I'm trying to use the Packages/Packing feature and it doesn't work the way I expected when when an order requires more than one Package.

    In the Packing Configuration, I have chosen "Volume Fit" as the Packing Rule with a 90% Fill Factor.

    Then, I created a product with the following shipping setup:

    Weight (lb): 4.1
    Width (in): 3.7
    Height (in): 4.7
    Depth (in): 37.7
    Package type: Box

    Finally, I setup the following three "Box" Packages:

    1 Pack Box - 4x5x38
    Weight (lb): 3.0
    Width (in): 4.00
    Height (in): 5.00
    Depth (in): 38.00
    Internal width (in): 4.00
    Internal height (in): 5.00
    Internal depth (in): 38.00
    Max weight capacity (lb): 9.00
    Max quantity capacity: 1

    2 Pack Box - 5x8x38
    Weight (lb): 3.40
    Width (in): 5.00
    Height (in): 8.00
    Depth (in): 38.00
    Internal width (in): 5.00
    Internal height (in): 8.00
    Internal depth (in): 38.00
    Max weight capacity (lb): 18.00
    Max quantity capacity: 2

    6 Pack Box - 8x10x40
    Weight (lb): 4.00
    Width (in): 8.00
    Height (in): 10.00
    Depth (in): 40.00
    Internal width (in): 8.00
    Internal height (in): 10.00
    Internal depth (in): 40.00
    Max weight capacity (lb): 35.00
    Max quantity capacity: 6

    If I order 1 to 6 Products, the Packing Rule Works fine and selects the correct Package.

    If I place an order for 7 units of the Product, I expected the Packing Rule to use one 6 Pack Box and one 1 Pack Box. Instead, two 6 Pack Box are used with 4 Units going into one box and 3 in the other.

    Please advise.
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    11 Jul 2018 07:10 PM

    Hi David

    The Volume Fit algorithm is not always accurate (there is no known computer algorithm that can efficiently determine the best way to pack). We can only approximate and use brute force to guess. Please take a look at this topic for full explanation on how the Volume Fit algorithm works. You might also want to consider upgrading to the latest Storefront (latest is v13.3) as there have been several improvements made to the packing algorithm over time (please read release notes here).

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    New Member


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    16 Jul 2018 01:48 PM

    I setup the same test (roughly) on your demo website (demo.revindex.com) and it does behave differently, but still not correctly.

    When I order seven units it places the first six in the "6 Pack Box", but places the remaining unit also in a "6 Pack Box" instead of a "1 Pack Box".

    It'll be there for another 615 minutes if you want to check out the results of my test at demo.revindex.com as Sales Orders 34, 35, 38,and 39.

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    16 Jul 2018 03:14 PM
    I saw your example. The volume fit rule is merely an approximation. We'll take a closer look at the code and see if we can improve it for the next release. Check our release notes for updates.


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    16 Jul 2018 03:41 PM

    Thanks for taking a look Stephen.

    And thanks for the demo.revindex.com site. It's really useful.

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