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Last Post 06 Oct 2016 12:26 AM by  J T
Question: Cancelling 1 Recurring Order w/ Qty > 1
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Ben Santiardo



New Member


Posts:74
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29 Sep 2016 10:40 PM

    I have a question regarding SalesOrders of a Recurring Product that has a quantity more than one.

    For example: A customer orders a monthly recurring service and increases the quantity to three. After a few months, they want to reduce the quantity they get charged down to two (ie: subtracting one of the items from the recurring sales order). Can I just edit the Recurring Sales Order and change the QTY from 3 to 2? Will the next charge then only charge them for two items instead of three?

    -Ben
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    J T



    Basic Member


    Posts:394
    Basic Member


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    06 Oct 2016 12:26 AM

    Yes, you can do that and it will charge 2 quantities on the next run.

    Thanks!
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