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Last Post 27 Jul 2017 05:04 PM by  Steve L
How to revoke a voucher after being issued
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13 Jul 2017 03:28 AM

    Hi,

    I just don't figure out how to revoke a voucher after being issued in case client require a refund for the voucher.

    Cheers,

    Tim

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    New Member


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    13 Jul 2017 03:37 PM

    I finally found the place where to manage issued vouchers. It is under tab Sales/Voucher in Store admin page and the tab only available when you access under administrator role. In case of the site which supports multiple sellers (Market place), the sellers can not revoke the voucher issued by themselves because the tab Sales/Voucher is unavailable in My Sellers page.

    This may be a bug.

    Cheers,

    Tim

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    Veteran Member


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    27 Jul 2017 05:04 PM

    Sellers cannot issue vouchers currently for security reasons. Vouchers are like $ money so it's best left to the store merchant.

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