Error during checkout process when browser's autocomplete is

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Last Post 27 Jul 2017 04:41 PM by Steve L

Error during checkout process when browser's autocomplete is on

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11 Jul 2017 05:16 AM
Hi there, I got the issue in checkout process that if the billing form is filled by browser's autocomplete, there will be error when click "place the order" button to proceed to payment process. So I have tried to disable the autocomplete by putting autocomplete="off" into every input fields in checkout template, but it only works on desktop. The autocomplete is still on effect on mobile devices. This is important because I know many client use autofill or autocomplete function to fill the form. Thanks a lot if anyone can help. Cheers, Tim

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27 Jul 2017 04:41 PM
Hi Tim Which browser did you test with using the auto complete on which device (Android, iPhone)? Autocomplete used to be a browser add-on because it isn't supposed to be part of the browser functionality (at least it's not described in the W3C spec on how it should work). Because there is no standard governing the implementation, a badly implemented autocomplete can mess up the page flow and cause Javascript errors to occur. However, I do see the merits of having autocomplete for end users to save time. So far, I've only heard a small number of cases where it fails and maybe for a limited type of browsers/versions. I think the community should weigh in on whether we should allow/disallow autocomplete on checkout page by default.

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