If you sell subscription products, your customer may have active recurring orders in the system that will automatically re-order and charge the customer according to the recurring interval set for the product. You must first enable the Recurring orders feature under Configuration > General to use this functionality. Once enabled, you can search and manage customer recurring orders from the Sales > Recurring Orders menu. From this page, you can terminate a recurring order, change the next recurring date, modify the quantity and update the billing and shipping information.
Re-orders occur on day of the Next recurring date. You can delay or reset a recurring order by modifying the Next recurring date value.
A re-order happens in the system background and will create a new order entry visible under Sales > Orders menu. It is important that you verify that the order and payment are valid. If a customer has multiple recurring orders with the same billing and shipping information, by default, the Storefront is configured to automatically group the set of recurring orders into a single new order at the moment of the re-ordering to minimize shipping charges and payment transaction fees. You can also configure recurring orders so that they don't group together.
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