All Revindex software comes with free community level support. Each paid support credit is worth 30 minutes of support time and will be deducted from your available credits. See FAQ for conditions of use.
|
Community |
Standard |
Premium |
Cost |
Free |
Paid |
Paid |
Method of communication |
Forum |
Forum, Support ticket, Email, Phone |
Forum, Support ticket, Email, Phone |
Hours of operation |
Best effort basis only |
Mon - Fri business days
10am - 5pm EST |
7 days
10am - 5pm EST |
Response time |
Slow |
Same or next business day depending on time submitted |
Same day or next day depending on time submitted |
Troubleshoot issue on your site |
No |
Yes |
Yes |