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Last Post 28 Mar 2026 07:48 AM by  Ton Hermes
calculate additional shipping cost for certain customers
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28 Mar 2026 07:48 AM

    Dear Stephen,

    Sometimes customers are located in a remote area.

    My carrier (DHL eCommerce) only calculates the actual shipping costs once the package arrives in the country of destination. These can be high amounts that I have to pay afterwards, or that I have to reclaim from the customer for additional costs.

    Is there a way I can flag these types of customers so they can see the actual shipping costs?

    With regards, Ton

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