Forum

The forum is a free service supported by community members. Please consider opening a support ticket if you need timely help.

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 29 Oct 2025 01:34 AM by  Michael Tyson
Issue with Components
 2 Replies
Sort:
You are not authorized to post a reply.
Author Messages

Michael Tyson



New Member


Posts:54
New Member


--
24 Oct 2025 04:27 AM

    We have a serious issue with components that to limiting our usage. 

    When one of the components sells out. The nase product immediately becomes out of stock regardless of if the user has added that component.

    We use components so people can buy the relevant accessories. Only way a customer can order the base product is if we add stock to the component or delete the component that is out of stock.

    We have v19.11.0.0 PROFESSIONAL PROFESSIONAL PROFESSIONAL Storefront
    0

    Steve L



    Veteran Member


    Posts:2979
    Veteran Member


    --
    28 Oct 2025 06:13 PM

    Hi Michael

    If a component is not available, you won't be able to bundle it. One way is to remove the inventory or mark it as "Allow backorder" on the component (if you don't care about the exact component inventory). This way the bundled product can still be sold.

    I hope this helps!
    0

    Michael Tyson



    New Member


    Posts:54
    New Member


    --
    29 Oct 2025 01:34 AM

    Hi Thank you for your comment.

    Just want confirm what you meant and explain in more detail.

    Main Item has 2 optional component accessories

    Main Item
    Accessory 1
    Accessory 2

    Customers can purchase the Main item by itself or with 1 or 2 accessories.
    The problem we have is if Accessory 1 or 2 is out of stock a customer cannot but the Main Item. This seem wrong.
    0
    You are not authorized to post a reply.

    Forums Product Discussions Revindex Storefront