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Last Post 15 Nov 2023 10:18 PM by  J T
Invoice Status
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Basic Member


Posts:158
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09 Nov 2023 08:34 PM

    Hello,

    I'm unable to change the order status of the order 35197 to completed and the Payment status to paid. The email and print functions don't work to send the invoice to the customer. Under the order details the order is marked complete. Any suggestions on how to send the customer the invoice?

    Kenyatta

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    Basic Member


    Posts:392
    Basic Member


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    15 Nov 2023 10:18 PM

    That's odd. I think it should work. The most important part is the Order status and payment status. You can ignore the Order Detail statuses for the purposes of sending email. 

    Thank you

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