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Last Post 20 Jan 2023 02:34 PM by  Steve L
Store Speed is slow and Spinning
 8 Replies
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Basic Member


Posts:158
Basic Member


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19 Jan 2023 01:59 PM

Hello,

On the general tab of product PM6 there was internal server error.

Store-Admin:267          GET https://training.rccsinc....55&h=32&w=32 500 (Internal Server Error)
fbevents.js:24 [Meta Pixel] - Duplicate Pixel ID: 536593411406084.
t @ fbevents.js:24
w @ fbevents.js:24
E @ fbevents.js:24
Z @ fbevents.js:27
Y @ fbevents.js:27
ua @ fbevents.js:27
(anonymous) @ fbevents.js:27
(anonymous) @ fbevents.js:24
v @ fbevents.js:24
each @ fbevents.js:24
value @ fbevents.js:24
value @ fbevents.js:24
value @ fbevents.js:24
plugin @ 536593411406084?v=2.9.92&r=stable:65
value @ fbevents.js:24
a.registerPlugin @ fbevents.js:27
(anonymous) @ 536593411406084?v=2.9.92&r=stable:33
fbevents.js:24 [Meta Pixel] - You are sending a non-standard event 'ViewedFor60s'. The preferred way to send these events is using trackCustom. See 'https://developers.facebo...-events/#events' for more information.

  1. Audit usage of navigator.userAgent, navigator.appVersion, and navigator.platform

    1. A page or script is accessing at least one of navigator.userAgent, navigator.appVersion, and navigator.platform. Starting in Chrome 101, the amount of information available in the User Agent string will be reduced.

      To fix this issue, replace the usage of navigator.userAgent, navigator.appVersion, and navigator.platform with feature detection, progressive enhancement, or migrate to navigator.userAgentData.

      Note that for performance reasons, only the first access to one of the properties is shown.

    2. AFFECTED RESOURCES
      1. 1 source

        1. onloadwff.js:1
0


Basic Member


Posts:158
Basic Member


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19 Jan 2023 02:13 PM

yes the slowness occurs on other pages without the ecommerce store functionity. When adding a certificate to the course catalog it gave me the follow error message. Here's a few errors when I press F12. 

GET https://training.rccsinc.com/DesktopModules/MVC/AccordLMS.Admin/Assets/css/kendo/Default/loading.gif 404 (Not Found)
DesktopModules/MVC/AccordLMS.Admin/:1          GET https://training.rccsinc....MVC/AccordLMS.Admin/ 500 (Internal Server Error)

 

0


Basic Member


Posts:158
Basic Member


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19 Jan 2023 02:41 PM
Never mind Accord confirmed the error doesn't have anything to do with the speed.
0


Veteran Member


Posts:2951
Veteran Member


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20 Jan 2023 02:34 PM

Thank you for the update. I think you need to work with your hosting to figure the slowness since it is happening on all pages with and without the Storefront modules.

 

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