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Last Post 13 May 2021 01:03 PM by  J T
Do new users send DNN new user email?
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New Member


Posts:21
New Member


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06 May 2021 06:28 PM
    My customer reported that for most new users they are not receiving a new user alert email from DNN.  If I create a new user account in DNN, the alert is sent.  Is an alert sent when a guest places an order and a new account is created for them, also?  We are wondering if this is why we are "missing" so many notifications.
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    Basic Member


    Posts:394
    Basic Member


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    13 May 2021 01:03 PM

    Yes, if the customer went through as a guest checkout, there is likely no email that will go ahead because the account is created silently in the background. 

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