Forum

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 27 May 2022 10:04 AM by  Carabinieri Carabinieri
Drop Shipping
 9 Replies
Sort:
You are not authorized to post a reply.
Author Messages

Rutledge Scarborough



New Member


Posts:32
New Member


--
06 Apr 2021 09:22 PM

    Hi,

    It is not clear to me how to setup drop-shipping. The documentation covers sellers pretty well, but does not state the best way to handle drop-shipping. In drop-shipping we would be the seller but another company would be drop-shipping the product from their warehouse. How do we setup the drop-shipping company? Do we set them up as a seller, warehouse, or something else?

    Thanks
     

    0

    Steve L



    Veteran Member


    Posts:2847
    Veteran Member


    --
    06 Apr 2021 09:36 PM

    That's a good question. It depends on your drop shipping arrangement.

    The simplest way is to list the products on your site as if you sell them. You don't need to use Seller or Warehouse features at all. When a customer buys, you simply send the information to the dropship company to fulfill for you. You can automate this step depending on how your dropshipping companies want to receive them. Some dropshippers just require an email so you can automate by setting it up in the Storefront to automatically send an email to your dropshipper. Some dropshippers have an API that you can program (or engage us) to write a scheduled job to send for fulfillment. Some dropshippers expect you to login to their site and fulfill it manually. In any case, the customer is unaware as long as it's shipped out in a timely manner.

    The Marketplace feature is intended for vendors (aka "sellers") to list/manage their own products for sale on your site. The sellers are able to login and view their orders and fulfill them without your interaction. It's more you operate as Amazon and these vendors come list their products to sell at your site.

    The Warehouse feature is intended for tracking inventory at different locations. This isn't really needed for drop shipping. Warehouse is useufl if you have products in different locations (west coast and east coast) and you need to make sure you only sell your available inventories or you want to make sure customers buy only from the nearest warehouse.

    I hope this helps.

     

    0

    Rutledge Scarborough



    New Member


    Posts:32
    New Member


    --
    06 Apr 2021 09:42 PM
    Thanks, that helps a lot. I was confused because drop-shipping is metioned in the documentation for sellers and warehouses, but is not explained.
    0

    Rutledge Scarborough



    New Member


    Posts:32
    New Member


    --
    07 Apr 2021 12:16 AM

    How would you recommend we automate the email(s) that would be sent to the drop-shipping company. I was thinking that we could use distributer to determine who to send the email to and provide the email address, but I don't see any distributer information in the input xml to the Custom Action.

    How would you sugest we set this up since we will be sending orders to two different dropshippers and both could have items in a single order? 

     Thanks
    0

    Steve L



    Veteran Member


    Posts:2847
    Veteran Member


    --
    07 Apr 2021 02:17 AM

    If you look at your product (Catalog > Products). There's an Action tab, you can select Custom rule. In the XSLT, there's an example template to send email. You can try to send yourself an email by going through your own Checkout. It should send out per product, which means you can set up different emails for different products.

    0

    Rutledge Scarborough



    New Member


    Posts:32
    New Member


    --
    07 Apr 2021 08:33 PM

    Doing it the way you propose is not a good solution for us. It is going to be very common for our dropshippers to have many items to ship in the same order. That method looks like it would send an email for each item ordered.

    I have been experimenting using the Warehouse feature. I setup the Order Alert email to go to the email address assigned to the warehouse and I modified the Order Alert template to include a link to the packing slip. So far this seems to fit our needs perfectly. 

    Are we missing something that will cause us problems using this method to do drop shipping.

    Thanks

    0

    Steve L



    Veteran Member


    Posts:2847
    Veteran Member


    --
    07 Apr 2021 08:46 PM

    Sure, you can use the Warehouse to help group your dropshippers by location and therefore simplify your email alerts.

    That's a very creative way I must add ! Good job! :)

     

    0

    Rutledge Scarborough



    New Member


    Posts:32
    New Member


    --
    08 Apr 2021 02:25 PM
    If we use this method to do drop-shipping, can we calculate shipping differently depending on which dropshippers/warehouses are in the order?
    Example:
    DropShipper A products: we offer free shipping.
    DropShipper B products: We charge a flat fee of $18 on DropShipper B product totals of $0 to $199.99 and free on totals of $200 or higher.
    It looks like this can be done with Sellers, but I don't see how with Warehouses. Does this mean we would need to setup each DropShipper as a Seller to have this functionality. Are their other ways to do this?
    Thanks
    0

    Steve L



    Veteran Member


    Posts:2847
    Veteran Member


    --
    08 Apr 2021 02:33 PM

    When using the Warehouse feature, each product added to cart is internally separated by its own order and therefore having its own shipping. The customer won't see any difference when browsing, but will be presented with different shipping choices for each order during checkout. He will still make a lump sum payment. If the customer is only buying a single product or all products from the same warehouse, then there is no noticeable differences than a regular checkout.

    The shipping method can take a custom rule. In the custom rule (XSL), you can query the warehouse information and decide on the amount to charge for shipping. If you're not familiar with XSL, you may engage us to write it for you.

    Thank you

     

    0

    Carabinieri Carabinieri



    New Member


    Posts:4
    New Member


    --
    27 May 2022 10:04 AM
    Hmm, it depends on what platform of dropshipping you use.
    0
    You are not authorized to post a reply.