Revindex Revindex Impersonator

Return button disappears

Ton Hermes — Tue, 18 Mar 2025 03:03:43 GMT

Hi Stephen,

My webmaster profile has "no prefered language" in the settings.
Therefore I always change to the default language when entering the store / website.
When I impersonate another user with antoher language then the return button of the impersonater disappears.
Also, after logout I get a message that the transaction has a failure.
Altough, the order that I made for the customer is performed ok.

Regards, Ton

Browser sessions are being maintained after browser restart

Andrew De Mos — Wed, 06 Feb 2019 13:13:39 GMT

Hi there,

Is it expected behaviour when using Revindex Impersonator that browser sessions are maintained after a browser restart?

Andrew de Mos

Deep-linking?

Walter Boyd — Thu, 08 Nov 2018 11:04:22 GMT

I'd like to generate a report that includes a deep-link which would take the admin to DNN and automatically impersonate a particular user. I'm guessing this isn't supported as I find no mention in the docs. But, fee to ask...any chance this is possible?

Thanks,
Walter

Impersonate using other DNN User Profile Fields

Andrew de Mos — Tue, 29 Aug 2017 11:56:20 GMT

Hi there!

I'm wondering if it is possible to configure Revindex Impersonator to use other DNN User Profile fields (other than Username, Email, First Name, or Last Name).

Would we be able to add to the "field" drop list?

Please advise, and thanks!

Andrew de Mos

Impersonator Crash

Mike Coyne — Mon, 09 May 2016 10:42:38 GMT

The RevIndex Impersonator crashed on us. Here is the message on the page:

Error: RevindexImpersonator is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Unknown server tag 'dnn2:DnnComboBox'. ---> System.Web.HttpParseException: Unknown server tag 'dnn2:DnnComboBox'. ---> System.Web.HttpParseException: Unknown server tag 'dnn2:DnnComboBox'. ---> System.Web.HttpException: Unknown server tag 'dnn2:DnnComboBox'. at System.Web.UI.TagPrefixTagNameToTypeMapper.System.Web.UI.ITagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs) at System.Web.UI.MainTagNameToTypeMapper.GetControlType2(String tagName, IDictionary attribs, Boolean fAllowHtmlTags) at System.Web.UI.MainTagNameToTypeMapper.GetControlType(String tagName, IDictionary attribs, Boolean fAllowHtmlTags) at System.Web.UI.RootBuilder.GetChildControlType(String tagName, IDictionary attribs) at System.Web.UI.ControlBuilder.CreateChildBuilder(String filter, String tagName, IDictionary attribs, TemplateParser parser, ControlBuilder parentBuilder, String id, Int32 line, VirtualPath virtualPath, Type& childType, Boolean defaultProperty) at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath) at System.Web.UI.TemplateParser.ParseInternal() at System.Web.UI.TemplateParser.Parse() at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType() at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.WebFormsModuleControlFactory.CreateModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleControlFactory.LoadModuleControl(TemplateControl containerControl, ModuleInfo moduleConfiguration) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace ---

Does this product record when someone impersonates?

Steve Sukanek — Fri, 29 Aug 2014 14:10:29 GMT

Looking at purchasing this for a DNN site that is already using Storefront. If my admin impersonates someone, is there a way to tell - either by comparing a log or direct integration with Storefront - that they added items to the cart (or checked out) for a user while impersonating them? We want to be able to allow admins to assist users with ordering, or have orders called in to an admin appear in the user's history, but want to be able to differentiate self-service from assisted orders in case there is any complaint with service (wrong product ordered, etc).

How does it do the login?

David Loofbourrow — Thu, 03 Apr 2014 15:24:04 GMT

Just installed 2.0 for first time user. I pick a user, and click "Impersonate" button, and it takes me to login screen. The login form is blank. I am GUESSING that it should have the fields filled in, ready to click "login" button?

We have to use a 3rd party login module (Dynamic Login) because the client needs the role-specific redirect features it supplies.

IS THERE SOME WAY WE CAN USE Impersonator? I realize that you might not be able to interface with every product out there. But is there some way we can send the impersonator redirect to a different login page besides the default one? Then I could have the standard login module deployed where regular users can't see it.

Another idea??

Suggestion / Bug Fix

Dan Lucas — Tue, 26 Mar 2013 19:24:27 GMT

Hey guys,

This product is great, but the feedback we get from our sales staff that use it is that if they don't click "Impersonate" and instead just press "Enter", if they have admin rights on the module then it bring up the module settings page instead of impersonating the user.

Could the impersonate user button be set as the default button to stop this from happening?

After clicking impersonate it asks you to log in.

Dan Lucas — Tue, 25 Sep 2012 04:09:33 GMT

Hi guys,

I've been using the impersonator module for a couple of months now and it's great. However we have a hosted server on rackspace, I've just up-sized our server and now the impersonator module won't work.

We have a 1 domain license. It did work perfectly but now when we click impersonate it just redirects to the login page.

I've tried removing the license and re-adding it, but we get the same problem. There are no errors in the error log.

EDIT: I also tried un-installing the module completely and ensuring all tables and folders in "DesktopModules" were gone too, then clearing the cache and recylcing the app pool in IIS. I then re-installed the module and have the same issue.

Any idea how to fix this? Do we need a new license or?

We up-sized from 160GB and 4GB ram to 340GB and 8GB ram. Nothing else should have changed. This is the same server with just those two things upgraded.